Solar panel repairs
When a system stops producing, shows an error or is damaged.
Solar services
Solar panel repairs and services in Melbourne
We do solar panel repairs across Melbourne: systems that stop producing, inverter errors, ageing DC isolators and storm-damaged panels. Work on the panels, isolators, cabling or inverter is electrical work, so in Victoria it needs a licensed electrician.
Another company installed yours? Send us the brand and model and we’ll confirm what we can repair. Solar Victoria and Energy Safe Victoria advise a service at least every 2 years. Book with the form on this page or call 0485 000 015. Buying new? See our solar packages.
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Our solar services
Inverter repair and replacement
Error codes, repair or replacement, and battery-ready hybrids.
Servicing and inspections
A full service every 2 years, and safety inspections.
Free inspection and quote
We inspect the roof, switchboard and any existing system first.
Monitoring help
Getting the app back online, and checking your output.
Upgrades and extensions
More panels, a newer inverter or a battery on your system.
Removing old panels
Re-roofing or retiring a system, and recycling.
Cleaning your panels
Cleaning safely from the ground, and when it’s worth it.
Battery installation
A battery for the solar you already have.
Solar and battery packages
Complete systems for single and three phase homes.
Commercial solar
Larger systems designed around a business’s power use.
Solar financing
Ways to pay, from cash to green loans.
Solar repairs near you
From our Mount Waverley base we service and repair solar across metropolitan Melbourne: the eastern, south-eastern, northern and western suburbs and the Mornington Peninsula.
Solar panel repairs: common problems and what they mean
Most repairs start with a symptom you can see from the ground or in the app. Finding the cause takes electrical testing, so look, don’t touch.
| Problem | What it often means | What to do |
|---|---|---|
| No output on a sunny day | A tripped solar switch, an inverter fault, or a blackout: most inverters switch off with the grid. | If the solar switch trips more than once, leave it off and book a repair. |
| An error code or fault light | The inverter has logged a fault in itself, the panels or the grid supply. | Send the code and the inverter model when you book. Inverter faults. |
| Output lower than it used to be | New shade, dirt, a failed panel or an ageing inverter. | Compare with the same month last year. Checking your output. |
| A weathered DC isolator | Its ageing casing can let moisture in, which Energy Safe Victoria warns is a fire risk. | Don’t open it. Book a check. |
| Cracked, scorched or lifted panels | Solar panel damage from hail, branches, wind or an electrical fault. | Stay off the roof and away from loose cables. |
| The app has stopped updating | Usually the inverter has dropped off your Wi-Fi; the panels may be fine. | Reconnect it, or we can during a visit. Getting the app back online. |
Smell burning or hear unusual noises? Energy Safe Victoria lists both as warning signs. Keep clear and call a licensed electrician.
What a repair visit involves
- Symptoms. Send a photo of the inverter display and its label.
- Fault-finding. The panels, isolators, cabling and inverter are tested.
- Repair. Small faults are often fixed on the day; new parts are quoted first.
- Report. You get a written report of what was found and fixed.
Repairs are quoted after we assess the fault, and nothing is replaced without your go-ahead.
Replacing damaged panels
One damaged panel can often be swapped for a similar one. Where the model is no longer made, or several have failed, an upgrade can make more sense.
Removing and recycling old panels
Storm and hail damage
Keep clear of damaged panels and loose cables, and stay off the roof: see what to do after a storm.
If your insurer needs a report on the damage, tell us when you book and we’ll confirm what the visit can provide.
Do you need a licensed solar electrician?
Yes, for anything beyond looking. In Victoria, work on the panels, DC isolators, cabling and inverter is electrical work for a licensed electrician, and Energy Safe Victoria says to get a Certificate of Electrical Safety for any wiring repair. For servicing, Solar Victoria and Energy Safe Victoria advise a licensed A-Grade electrician, preferably accredited by Solar Accreditation Australia.
Designing or installing a system takes one more credential. The person who designs and installs the system must be accredited by Solar Accreditation Australia (SAA) and hold an unrestricted electrical licence in Victoria. Without that, the system cannot earn STCs, so the rebate on your quote depends on it. Clean Energy Regulator: installer rules.
Ask us for the electrician’s licence and accreditation numbers when you book, and check them before the visit.
Whoever comes to do the work must hold a Victorian electrical licence; we’ll tell you who it is when you book.
Systems installed by another company
Installer closed, or not answering? Tell us the brand and model of the inverter and panels when you book, and we’ll confirm whether we can service or repair the system.
How to find your system’s manufacturer
- The inverter label. On the side or underneath: brand, model and serial. Photograph it; don’t open the cover.
- The app. Its device page usually shows the inverter model.
- Your paperwork. The original quote, invoice or handover pack lists the brands and models.
- The panels. Their labels are on the back, on the roof: leave those to the electrician.
Every place to find the make and serial number
Read the warranty before anyone else works on the system: Solar Victoria warns it could be void if the service isn’t done by the company that installed it. Your rights under the Australian Consumer Law apply on top of any warranty.
Send us the brand, model and any error code, and we’ll tell you how a warranty claim works for your system and what the maker needs from an electrician.
Inverter faults: claim, repair or replace
Inverter faults show as an error code, a fault light or a blank screen. Within the maker’s warranty, a faulty inverter is a warranty claim. Outside it, we compare a repair with a replacement, and whether a battery-ready hybrid inverter would let you add a battery later.
We work with Sungrow, Fronius and Alpha ESS inverters.
Servicing, inspections and battery checks
Solar Victoria and Energy Safe Victoria both advise a service at least every 2 years, unless your installer gives you a different schedule. Energy Safe Victoria received reports of 138 solar-related house fires over 3 years to September 2025, many of them preventable with regular maintenance.
We quote the service for your system when you book: the price depends on its size, age and access.
Inspections before a quote or a home purchase
- Before a quote (free). For a new system, an upgrade or a battery, we look at the roof, the switchboard and any existing system.
- An existing system. One you own, or a home you’re buying: the checks of a service, with a report. Buying a home with solar.
An inspection of an existing system is quoted when you book.
Battery checks
A home battery reports faults in its app, like the inverter. Monitoring a home battery.
Tell us the battery’s brand and model when you book, and we’ll confirm whether the visit can include it.
Cleaning is not a service, and it finds no faults. How to clean solar panels safely.
Upgrading, extending or retiring an older system
If your bills have crept up, compare what the system makes now with what it made when new. The usual answers are more panels where the roof and inverter allow, a newer battery-ready inverter, a battery added to existing solar, or a new system. Victoria’s old premium feed-in tariff ended on 1 November 2024, so adding panels no longer risks losing it.
Re-roofing, or taking an old system off for good? Removal, recycling and disposal have their own rules in Victoria.
Monitoring: the quickest way to spot a fault
The inverter maker’s app shows what the panels make and, with an energy meter, what the house uses and what goes to or comes from the grid. Compare today with a similar day, and check for error codes.
- Sungrow: iSolarCloud
- Fronius: Solar.web
- Alpha ESS: the AlphaESS app (on the App Store; on Android, search “AlphaESS” on Google Play)
App stopped updating? The inverter has often dropped off your Wi-Fi; we can reconnect it during a service.
Solar repairs: your questions
Why is my solar not producing power?
Check the inverter first: its display or app usually shows an error code, and a blank screen on a sunny day points to a tripped switch or a fault. If the solar main switch has tripped more than once, leave it off. In a blackout most inverters switch off by design unless the system has battery backup. Inverter, isolator and cabling faults need a licensed electrician. Book a repair
What are the most common problems with solar panels?
Output that drops for no clear reason, inverter error codes, a solar switch that keeps tripping, DC isolators whose ageing casings let moisture in, cracked or storm-damaged panels, and a monitoring app that has stopped updating. Most need testing by a licensed electrician to find the cause. A service every 2 years catches many of them early. What each problem means
Do I need a licensed electrician to repair solar panels?
Yes. In Victoria, work on the panels, DC isolators, cabling and inverter is electrical work, so it needs a licensed electrician, and Energy Safe Victoria says to get a Certificate of Electrical Safety for any wiring repair. For servicing, Solar Victoria and Energy Safe Victoria also recommend an electrician accredited by Solar Accreditation Australia. Ask for the licence number and check it before work starts. How to check a licence
Can you repair a system you didn’t install?
Tell us the brand and model of your panels and inverter when you book (a photo of the inverter label helps), and we will confirm whether we can service or repair it. Some manufacturer warranties expect the original installer or an authorised service partner to lodge a claim, so check your warranty paperwork too. Systems installed by others
How much do solar panel repairs cost?
It depends on the fault, so we find the cause first and quote the repair before any work starts; nothing is replaced without your go-ahead. A faulty part still under the maker’s warranty is claimed from the maker, though its warranty may not cover the labour. What solar warranties cover
Will a repair by another company void my solar warranty?
It can. Solar Victoria warns that a warranty could be void if the service is not done by the company that installed the system, so read your warranty terms before booking anyone else. If the installer has closed, the maker’s product warranty is still the maker’s to honour, and your rights under the Australian Consumer Law apply on top of it. When the installer has closed
Solar not working in Melbourne? Who to call first
Check your street first. Most inverters switch off in a blackout, and fixing an outage is the job of your distributor, one of the five networks that share Melbourne’s suburbs: CitiPower, Powercor, Jemena, AusNet and United Energy. The Victorian Government’s find your energy distributor page shows which is yours. If the grid is on and the system still makes nothing, the fault is on your side of the meter. Did it go in under the Solar Homes Program? Energy Safe Victoria suggests calling that retailer first. Anyone else who works on it must be a licensed electrician, and you can look up the licence on Energy Safe Victoria’s public register before the visit. Then send us the error code and a photo of the inverter label.
Book a solar repair or service
Tell us what your system is doing and we’ll book a visit. Repairs and upgrades are quoted before any work starts.
Talk to us about your solar system
Locally owned, locally installed. Call, email, or send the form and we’ll come out and inspect the property.
- Phone
- 0485 000 015
- Workshop
- 8/41 Ricketts Road,
Mount Waverley, VIC 3149